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Just give us a call at
1-636-590-2211
Support : option 3 |
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Hexagrid's 24/7 Operation's Helpdesk |
At Hexagrid, we understand that you demand business continuity and availability. In support of that, we provide a highly technical team of subject matter experts available 24 hours a day, 7 days a week. It is our job to listen to you and put you in contact with the people that can solve your problem. Beyond the exciting technology, blazing speed and tremendous reliability, we judge our success by customer satisfaction.
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Key Benifits |
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To be accessible, professional, and helpful at all times. |
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To answer the phone when you call, 24/7 - no exceptions. |
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Reply to your emails and support tickets within 24 hours. |
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To provide timely and comprehensive information regarding system incidents. |
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And lastly, we promise to listen. |
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Hexagrid is always to looking to improve our ability to server the customer. Please provide feedback and suggestions so that we can be successful at this.
We want to know the good, the bad, and everything in-between. We are listening.
Please send correspondence to: reportcard@hexagrid.com |
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